Can I change the delay from 2 days?

Yes — edit the diffDays check in the "2 Days Filter" code node.

Can this also send SMS?

Yes — duplicate the Gmail node into a Twilio node connected off the same filter step.

HospitalityStructurally Validated

Post-Visit Review Request

Two days after a customer's visit or checkout, this automation sends a friendly email asking for a Google or Yelp review — timed to feel natural, not pushy, and tracked so nobody gets asked twice.

Automation flow

Step 1

Daily Scan

A schedule trigger reads your Visits sheet every day.

Step 2

2-Day Filter

Visits from exactly 2 days ago that haven't been asked yet are picked out.

Step 3

Send Review Request

An email with your Google and Yelp links goes to the customer.

Step 4

Mark Requested

The sheet is updated so the same customer isn't asked again.

How it works

1Every day, the workflow reads your Visits sheet.
2Any visit from exactly 2 days prior that hasn't been asked yet gets a review request email with your Google and Yelp links.
3The row is marked Review Requested = Yes so the same customer isn't asked twice.

Services used

Google SheetsGmail

What you'll need

An n8n Cloud or self-hosted account
A Google account (Sheets + Gmail)

What's included

Timed automatically 2 days after the visit
Includes both Google and Yelp review links
Never asks the same customer twice
Easy to extend with an SMS version

Estimate what this could save you

Times per week

Minutes each time

Your hourly value ($)

3.6 hours/month

≈ $108/month in your time

A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.

Works well with this automation

Reservation No-Show Reminder

Sends an SMS and email reminder 2 hours before every reservation to cut no-shows automatically.

$15

Ad Platform Lead Router

Meta/LinkedIn Lead Ads leads are instantly logged, auto-replied to, and pushed to sales on Slack.

$22

AI Customer Survey Insights Digest

Collects Google Forms survey responses as they arrive, then has AI write a weekly digest of sentiment, themes, and standout quotes.

$22

Save with the complete system: Real Estate, Hospitality & Events Bundle

Instead of buying separately: $177 — System: $79

View system

Questions about this template

$15one-time

Secure checkout via Polar. Delivered by email instantly.

Structurally validated: automatically checked for valid n8n format before every deploy.

Difficulty: Easy
Setup time: ~10 min
Integrations: 2
Node count: 5
Format: .json + guide